Empower your help desk — deliver faster, smarter support.
The modern help desk is here.
Prepare your team to thrive.
Just 20 minutes to see how ACI’s modern, tech-enabled courses elevate help desk skills with certifications, hands-on labs, and results that matter.
Let’s build your training roadmap.
The question is — is your help desk ready for what’s next? Support tickets are rising. Customers expect instant answers. Your team has to stay sharp. Whether they’re troubleshooting hardware or securing systems, this training is built for them.
ACI is here to help. Help desk teams worldwide rely on our certification prep, labs, and engaging course design to stay ahead of demand.
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Here’s what you'll get from your tour:
A quick look at new courses, including new A+ 1200 and Security+ certification prep in an engaging format with built-in knowledge checks.
An overview of hardware simulation labs and other hands-on practice that prepares your team for real-world challenges.
A walkthrough of the platform — see how skills tracking, and learning paths make training fit naturally into your support team’s schedule.
